Privacy Policy
Welcome to Surf Pro VPN. Your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your information when you use our VPN services and website.
1. Information We Do Not Collect
At Surf Pro VPN, we follow a strict no-log policy. This means:
We do not track, collect, or store your browsing activity, connection logs, IP addresses, or DNS queries.
We do not monitor or share any data related to websites visited, online services used, or data transmitted through our VPN servers.
2. Information We Collect
To provide and improve our services, we may collect:
Account Information: Email address and payment details when you subscribe.
App Performance Data: Non-identifiable analytics (e.g., connection success rate, app crashes) to optimize our service.
Customer Support Data: If you contact support, we may collect necessary details to assist you.
3. How We Use Your Information
We only use collected data for:
✅ Providing and maintaining our VPN service
✅ Processing payments and subscriptions securely
✅ Improving service performance and troubleshooting issues
✅ Communicating important updates and customer support
4. Data Security
We implement strong encryption and security measures to protect your information. Our servers and payment processing comply with industry standards to prevent unauthorized access.
5. Third-Party Services
We may use third-party services for payment processing and analytics, but they cannot access VPN usage data.
6. Cookies & Website Analytics
Our website may use cookies for user experience improvements and analytics, but they do not track personal activity beyond our site.
7. Your Privacy Rights
You can access, update, or request the deletion of your account information at any time.
We do not sell or share your personal data with third parties for advertising or marketing purposes.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about our Privacy Policy, please contact us at:
📧 [email protected]
